Question 1

What are the steps to check out a uniform?

Accepted Answer

You must have a current pass issued by HR before visiting Gear Up.  As of Fall 2026, appointments are not required for uniform check out.  Please see the Uniform Check Out section above for more information.Note - not all departments are eligible for outdoor uniforms.

Question 2

What are my responsibilities for issued uniforms?

Accepted Answer

Exchanging in Gear Up regularly for laundering, notifying an associate of any damages immediately, wearing the uniform for work purposes only, and returning your uniform within 3 days of separating from the company.

Important Reminders:
Uniforms are NOT for personal use and should only be worn when on duty **including stopping at restaurants or bars after work, grocery shopping, and other after-work errands, etc.**

No smoking or vaping in your uniform.

Uniforms must be returned within 3 days of your last day of employment **including seasonal employees who will be returning (i.e. winter seasonal employees must return their uniform even though they are returning for the summer)

Question 3

How long does it take to launder my uniform?

Accepted Answer

There is no wait time to get a clean uniform! Come by at any time during business hours, and we will switch your dirty uniform pieces out for clean ones.

Question 4

What are common causes of uniform damage?

Accepted Answer

Improper fit, walking on pant cuffs, burn damage from heaters or smoking in uniform (not acceptable), performing duties that cause damage (painting, working with fuel or oil), and not exchanging uniforms frequently.

Question 5

How can employees prevent uniform damage?

Accepted Answer

Try on all uniform pieces before checking them out to ensure they are not too small or too large.

Avoid hanging jackets near space heaters or other hot items.

Come to Gear Up for a clean uniform ASAP if your uniform gets dirty so that it can be washed.

Avoid performing tasks in your uniform that may result in staining, i.e. painting, working with fuel, oil, etc.
If you do need to perform these tasks, get a "Dirty Jobs" uniform from Gear Up. These are uniforms that are already damaged/stained and can be checked out for special jobs or any job that may heavily stain your “nice” uniform.

Question 6

What should I do if my uniform is damaged?

Accepted Answer

Notify Gear Up immediately. Consider whether the size/fit of the uniform is appropriate.

Question 7

What happens if a uniform is lost or not returned?

Accepted Answer

You may be charged the replacement value of each lost piece. When completing the uniform agreement, you receive a confirmation that shows what you checked out and the replacement value of individual uniform pieces.

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